FatoShop UK has a "no quibble" returns policy.
Provided that the goods you ordered are returned to us within 14 days from the date of receipt, any payment made for the goods in question will be refunded in full.
Our returns policy complies with the consumer protection (distance selling) regulations brought forward by the European Union and laid out by the Department of Trade and Industry.
In order to keep FatoShop UK prices as low as possible we do not operate a free returns service and FatoShop UK is unable to refund the postage and packing cost. If you wish to exchange, we do not generally charge you postage on your exchange. (FatoShop UK only charge you for large, heavy items where the postage cost is significant, we would email you about this before charging you). In cases where the actual cost of shipping exceeds the shipping and handling costs charged then the actual cost of the shipping will be deducted from the order total.
Our liability is restricted to the cost of your purchase.